Terms And Conditions

Wanneroo Business Association (A1007908R) Terms and Conditions

Definitions

Member or you – the business entity holding membership with Wanneroo Business Association

Representative – the person representing a member or non-member business entity

Order – a purchase of membership or event tickets of monetary and non-monetary value

Visit the About Us page to read our full Model Rules

Collection and Retention of Information

In conducting normal business, Wanneroo Business Association will collect and store information in relation to the provision of membership and event products and/or services and to deliver a high level of customer service. Wanneroo Business Association recognises and respects privacy when dealing with personal information and will only do so in a manner that protects the privacy of individuals and businesses in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Contact details will only be used for the purposes for which they have been disclosed to us, including promotion on the Wanneroo Business Association website and for communication purposes between members. All members may opt out of allowing other members to contact them by providing such request in writing to Wanneroo Business Association. Members acknowledge and agree that they may be contacted by other members, including by email, should they not opt out.

Wanneroo Business Association reserves the right to communicate with any customer that has placed an order, whether member of Wanneroo Business Association or not. This includes for promotional purposes and may be via email or telephone. If at any time a customer wishes not to receive such correspondence, they can request to be removed via the unsubscribe option on all emails. A request for your contact details to be permanently removed from the Wanneroo Business Association database should be put in writing to Wanneroo Business Association and will be dealt with promptly.

All information collected by Wanneroo Business Association is collected via correspondence between the member representative whether via telephone, email, mail, face-to-face or online. Correspondence may be recorded in order to provide service references, and to assist in staff development.

If there are changes to personally identifiable information or contact details of the member or representative, it is the responsibility of the member to inform Wanneroo Business Association in writing of these changes. Wanneroo Business Association holds no responsibility for information that has not been updated by any member.

Delivery Policy

Wanneroo Business Association will confirm all orders received via email.

All information provided by the representative must be correct when submitted, and all online applications and orders must be checked by the representative for errors before submission. Errors, including spelling mistakes, in details submitted by representatives may incur additional fees including if an additional cost is incurred by Wanneroo Business Association to correct them.

Membership Applications, Transfers, Overdue Accounts and Cancellations

All Wanneroo Business Association memberships belong to the business entity and not the member representative and membership is not transferable from business entity to a different business entity. Updates to business details, including rebrands and new business ventures, must be sent in writing to Wanneroo Business Association with a request to update the membership account.

In relation to the annual or monthly membership subscription, all Wanneroo Business Association membership fees must be paid via auto payment through Stripe, or any replacement provider, following an email reminder notification seven days before payment is charged. Failed subscription attempts will be automatically retried by the payment system. Wanneroo Business Association may terminate membership for accounts that remain unpaid for 60 days or more.

All Wanneroo Business Association membership cancellation requests require a 1 calendar month notice period and must be submitted in writing to Wanneroo Business Association. Any member who resigns from the Association remains liable to pay to the Association any outstanding fees which may be recovered as a debt due to the Association by the member.

All Wanneroo Business Association applications must be applied for under rule 5 of the Wanneroo Business Association Model Rules and application outcomes will be decided under rule 5.4 of the Wanneroo Business Association Model Rules. The Committee of Management reserve the right to reject membership applications from individuals or organisations that have been declared bankrupt within the last 3 years, or that have been convicted of, or imprisoned, in the previous five years for an offence punishable by imprisonment for a period of not less than three months. Wanneroo Business Association reserves the right to cancel membership of any member at any time for any reason including, without limitation, serious charges being brought against a member or any conduct by a member that could bring the Association into disrepute. Decisions by the Association's Committee of Management on membership are final. Membership is a privilege.

Legal

Wanneroo Business Association reserves the right to disclose personally identifiable information as required by law, to its professional advisors and when disclosure is necessary to protect Wanneroo Business Association’s rights and/or comply with a judicial proceeding, court order or legal process.